Delivery Director

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Summary

Currently we are looking for a Delivery Director, the most senior leadership position in the delivery function. This position implies managing and overseeing the Delivery Unit (100+ engineers) and ensuring successful achievement of key results in all projects in accordance with Customer expectations and Company goals.

You will be accountable for the delivery unit itself, appropriate team and client satisfaction level, as well as an account management function, and management of client expectations.

Dedicated recruiter:
Taras Leskiv
Recruitment Lead

Responsibilities Responsibilities

  • Development and implementation of the Delivery Unit strategy

  • Overseeing the Delivery Unit with 100+ engineers and ensuring the achievement of KPIs

  • Ensuring both quality and productivity of our internal project teams

  • Coaching and mentoring Development managers and Technical Leads

  • Close cooperation with the Company management team (CEO, CTO, CMO, COO, Biz Dev Director, and head of Human Capital) in order to find the best solutions, achieve Company goals, and develop a common strategy

  • Driving standardization and improvement of processes and management approaches, applying effective Lessons Learned practices, and contributing to knowledge sharing across the Company managers

  • Managing customer expectations and relationship by ongoing Customer support and using best account management practices

  • Conducting Operational and Business reviews in order to gather Customer’s feedback, identifying weak and strong points, engagement risks, business needs, and new opportunities

  • Refining the engagement model, which will have the best match for collaboration with the Customers and will be effective for our teams' interaction maximizing business success of our Clients

  • Contributing to pre-sales efforts by providing timely and professional inputs in the area of operational and delivery capabilities that are relevant to the Customer

Requirements Requirements

  • 5+ years of proven successful professional project management experience (planning, scheduling, project communication, issue resolution, change management, and risk management)

  • Experience of working with foreign Customers in the IT industry

  • Project ownership experience in all aspects (budget, scope, schedule, quality, etc.)

  • Proven experience in managing Fixed Price projects

  • Proven track record of managing teams/units of 40-50+ FTEs

  • Hands-on experience in SCRUM, Kanban, and other software development methodologies. Understanding of traditional methodologies (PMI, Prince2, RUP, and etc.)

  • Understanding of software development life cycle management

  • Experience in leading pre-sales activities in a service-oriented Company

  • Ability to establish solid working relationships with clients

  • Excellent communication, negotiation, and client relationship management skills

  • Great problem-solving and presentation skills

  • Fluent level of English

Would be a plus Would be a plus

  • Technical background

  • PM Certification (PMP, PRINCE2, ICP, SAFe, etc.)

Want to develop innovative products? Let's talk!

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