IT Director

Team Management
• Managing a team of system administrators (operational support, development, workload planning)
• Task assignment, SLA monitoring, and quality control
• Implementing ITSM processes and continuous service improvement

ISO 27001:2022 and ISMS
• Maintaining and developing information security processes in accordance with ISO 27001:2022
• Preparing for annual audits and working with external auditors
• Managing ISMS policies, procedures, and documentation (Risk Management, Incident Management, Access Control, BCP, etc.)
• Conducting internal audits and coordinating corrective actions

IT Infrastructure Support and Development
• Managing AWS cloud infrastructure (servers, VPN, AD, CI/CD services, logging, monitoring)
• Supporting on-premise infrastructure based on Proxmox (virtualization clusters, backups, monitoring)
• Ensuring continuity of all critical services
• Optimizing infrastructure, resources, and costs

Network Infrastructure and Security
• Administering network infrastructure based on Fortigate (VPN, Firewall, IDS/IPS, segmentation, access policies)
• Monitoring network security policies and incident response
• Managing office infrastructure (LAN, Wi-Fi, CCTV depending on location)

End-User Services & HelpDesk
• Managing technical support and service desk functions
• Building and monitoring SLAs for user request processing
• Organizing onboarding/offboarding, equipment provisioning, access certificate management
• Developing internal knowledge base

Mobile Devices and MDM
• Supporting and developing Hexnode MDM platform
• Enforcing policies: encryption, passwords, policy compliance, remote wipe/lock, application management
• Ensuring security of laptops, smartphones, and other devices

Office 365 and SaaS Services
• Managing Microsoft 365 (Exchange Online, SharePoint, Teams, OneDrive, Azure AD)
• Controlling access, groups, licenses, DLP policies
• Supporting integrations and authentication

Business Continuity (BCP)
• Maintaining and updating BCP in wartime conditions and other risk scenarios
• Ensuring IT infrastructure readiness for emergency scenarios
• Participating in BCP testing and implementing improvements

Technical Competencies
• Experience managing IT infrastructure in medium or large companies (150+ employees)
• Deep knowledge of AWS (EC2, VPC, VPN, IAM, S3, RDS, backups)
• Experience with Proxmox or other virtualization systems
• Hands-on experience with Fortigate network devices (required)
• Experience administering Office 365 / Azure AD
• Experience implementing or maintaining ISO 27001, preferably the 2022 version
• Understanding of ISMS, risk management, audits, incident management processes
• Experience with MDM (Hexnode will be an advantage)
• Experience with ITSM systems (Jira Service Management, Confluence)

Managerial Competencies
• Experience managing a team (2-5 people minimum)
• Ability to build processes, plan workload, and prioritize tasks
• Ability to work with auditors, management, and various business units
• Clear communication, structured approach, accountability

Personal Qualities
• Focus on security and service quality
• Ability to work in conditions of uncertainty and rapid change
• Analytical thinking, attention to detail
• Ability to make technical decisions and justify them

As a European leader in open, disaggregated technologies, PLVision delivers custom vendor-agnostic software networking solutions, giving you full control, lower costs, and future-ready scalability. We offer complete solutions, from A to Z. No matter who you are – a startup or an enterprise – we will become your magic wand.